Privacy Policy

At Decorvia, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or make a purchase.

1. Information We Collect

We may collect the following types of personal information:

Contact Information: Name, email address, phone number, shipping and billing address
Account Details: Username, password, order history
Payment Information: Card details or UPI (processed securely through payment gateways; we do not store this information)
Device Information: IP address, browser type, operating system
Usage Data: Pages visited, time spent, interactions on our site

2. How We Use Your Information

We use your data to:

Process and fulfill orders
Send order updates and customer support communication
Improve website functionality and user experience
Customize marketing messages (with your consent)
Prevent fraud and ensure site security
Comply with legal obligations

3. Sharing Your Information

We do not sell your personal data. We may share information with:

Logistics partners for shipping and delivery
Payment gateways for secure transactions
IT service providers for website maintenance
Government authorities when legally required

All third-party partners are required to protect your data and comply with privacy laws.

4. Cookies and Tracking

We use cookies and similar technologies to:

Remember your preferences
Analyze site traffic and performance
Offer personalized content and recommendations

You can control cookie settings through your browser.

5. Data Security

We implement appropriate security measures (SSL, encryption, firewalls) to protect your data from unauthorized access, misuse, or disclosure.

6. Your Rights

Depending on your location, you may have the right to:

Access or correct your personal data
Request deletion of your data
Withdraw consent for marketing
Lodge a complaint with a data protection authority

To make any of these requests, email us at [support@yourstorename.com].

7. Data Retention

We retain your personal data for as long as needed to fulfill the purposes described in this policy, or as required by law.

8. Children’s Privacy

Our website is not intended for children under 13. We do not knowingly collect data from minors.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised “Effective Date.”

10. Contact Us

If you have any questions or concerns about this policy, contact:

📧 Email: [support@yourstorename.com]
📞 Phone: [Your Phone Number]
📍 Address: [Your Store Address]